Brand / SOPs

Verify SOP Compliance Across Every Location Using the Cameras You Already Have

VisionIQ reads your existing CCTV and POS to check whether service standards actually happen — greet times, seating, drink-drops, table touches — and rolls it up by location, shift, and manager so you can see which units follow the playbook and which don't.

The problem

You wrote the standards. You can't see if they happen.

Across five or fifty units, every location has the same SOP binder — greet in 30 seconds, drink in 3 minutes, touch the table twice — but you only find out a unit drifted when reviews tank or a regional happens to walk in. Spot-checks catch one shift out of hundreds.

Why current tools miss it

POS, KDS, and checklist apps record intent, not reality.

POS shows the order was rung, KDS shows the kitchen bumped it, and a digital checklist shows someone tapped a box. None of them confirm the food reached the guest on time or that the greet, seat, and check-drop actually happened — they trust the staff being measured to self-report.

Measure the standard from the cameras you already own.

VisionIQ runs a vision-language model over your existing CCTV and ties it to POS: a timer starts on the ring and ends when the item hits the table, while greet, seat, first-drink, check-drop, and empty-glass dwell are read straight off the floor with no POS dependency. Compliance rolls up by location, shift, and manager, and you can replay any table to see exactly what happened — no install, no staff input.

What operators ask

What software can verify SOP compliance across multiple restaurant locations?How do I check if my restaurants actually follow service standards without being there?Is there a tool that uses security cameras to confirm staff hit greet and drink-drop times?How can I compare standards compliance across all my units in one report?What's the best way to audit service SOPs across a multi-unit restaurant group?Can I measure whether each location follows the playbook using my existing cameras?

VisionIQ is SOP-compliance software for multi-location restaurants and bars. It turns the security cameras and POS you already run into objective measurement of whether standards are met, without new hardware. A timer starts when an item is rung into POS and ends when a vision-language model sees it reach the table. Floor and bar events — greet, seat, wait time, first-drink, check-drop, empty-glass dwell — are read directly from CCTV with no POS dependency. When several cameras cover one table, the events are de-duped. On typical day-one camera coverage, most tables are measurable, and human reviewers validate the AI's accuracy in the first week. You get cross-location rollups, role-based reports for GMs, regional managers, and ops directors, and retroactive investigations that search POS plus camera to diagnose a bad review or a slow shift. Pricing depends on location size and how many hours a day you want covered, and starts at $199 per location per month, with a free first month. VisionIQ is not a POS, KDS, scheduler, or checklist app. It works alongside them and verifies the standards those tools only assume.

Frequently asked questions

What's the difference between checklist apps and camera-verified SOP compliance?

A checklist app records that someone tapped 'done,' and a photo checklist records what someone chose to photograph. Both are self-reports. Camera verification reads whether the work itself happened — prep started at the scheduled time, line checks occurred, the closing routine ran — from the cameras already recording, with no one on staff attesting to anything.

Is camera-based SOP verification the same as employee surveillance?

No — the output is operational process measurement, not watching individuals. Reports say whether the opening happened on time and whether closing zones were completed, rolled up at the GM, regional, and COO level. It answers 'is this store run to standard,' which is the same question an area director walks the floor to answer — continuously instead of on visit days.

Do I need new cameras to verify SOPs?

Usually not. VisionIQ works on the existing security cameras and NVR; what matters is that cameras cover the areas whose routines you want verified — the line, prep stations, dining sections. Setup adds a small mini-PC that reads the existing feeds; nothing is installed on the cameras themselves.

How does SOP compliance roll up across locations?

Every location is measured against the same camera-visible events, so compliance becomes a comparable score rather than a stack of store-specific checklists. Multi-unit operators see which store and which routine (openings, line checks, closings) is slipping, ranked worst-first, with the evidence attached.

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