Terms of Service — TableIQ

Effective Date: September 13, 2025

Entity: Neiswander Ventures LLC, DBA TableIQ

Address: 930 Palladio Place, San Antonio, TX 78253

Contact: hello@tableiq.io

1) Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of TableIQ services. By using the Services, you accept these Terms.

2) Eligibility & Accounts

You must be at least 18 and authorized by your organization. You are responsible for your login credentials.

3) Services & Data

Services. TableIQ provides video analytics, reporting, and SMS notifications.

Customer Data. Restaurants own the video footage and related data. You grant TableIQ a license to process such data solely to deliver services.

Role. Restaurants are the controllers of uploaded footage. TableIQ acts as a processor/service provider.

4) Acceptable Use

You may not:

  • use Services unlawfully;
  • upload infringing or harmful content;
  • disrupt or probe systems;
  • misuse SMS features (e.g., uploading numbers without consent).

5) SMS Terms

Program: SMS is used for daily/weekly restaurant reports and onboarding reminders only.

Consent: By opting in, you consent to receive recurring messages. Consent not required to buy services.

Opt-Out: Reply STOP to cancel; HELP for help.

Rates: Msg & data rates may apply.

Carriers: Not liable for delays or failures.

Privacy: We do not sell or share mobile data for marketing.

6) Fees & Refunds

Subscriptions are billed in advance. Prorated refunds are provided if you cancel before the end of your billing period.

7) Confidentiality

Both parties agree to protect each other's confidential information and use it only as needed for the Services.

8) Privacy

Use of the Services is governed by the Privacy Policy above.

9) Third-Party Services

We may use providers like Twilio (SMS), Stripe (payments), and cloud hosts. They may have their own terms.

10) Ownership

TableIQ owns the Services. Customers own their data. Feedback you provide may be used by TableIQ.

11) Disclaimer

Services are provided "AS IS." We disclaim warranties to the fullest extent permitted by law.

12) Limitation of Liability

Neither party is liable for indirect or consequential damages. TableIQ's total liability is limited to the fees paid in the past 12 months.

13) Indemnification

You agree to indemnify TableIQ against claims from your misuse of the Services or violation of law.

14) Suspension & Termination

We may suspend or terminate access for non-payment, breach, or legal risk. Upon termination, data will be deleted or returned consistent with agreements.

15) Governing Law & Arbitration

These Terms are governed by Texas law. All disputes must be resolved by binding arbitration in Texas. Class actions are permitted (no waiver).

16) Changes

We may update Terms from time to time. Continued use means acceptance of changes.

17) Entire Agreement

These Terms and the Privacy Policy form the full agreement between you and TableIQ.